We hope this letter finds you and your family in good health.
Our nation has been through a lot over the last few months and all of us are looking forward to resuming our lives. While many things have changed, one thing has remained the same: our commitment to your safety and providing you with the best oral care. In preparation for our reopening, we want to share some very important information with you. Infection control has always been a top priority for our practice. You may have observed this during your visits to our office. Our infection control processes are made so that when you receive care, it is both safe and comfortable. With this in mind, we have always gone above and beyond to keep patients and staff safe. Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers of Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies carefully. We have always done this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations. You may see some changes when it is time for your next appointment. We have made these changes to help protect our patients and staff. For example:
We have installed multiple medical grade HEPA air purification units throughout the office to improve the air quality of our entire space. These air purification units give us additional protection by reducing pathogens.
Before commencing any dental treatment we will be asking you some screening questions, such as:
– Do you have a fever or have you felt hot or feverish recently?
– Are you having shortness of breath or other difficulties breathing?
– Do you have a cough or any other flu-like symptoms, such as gastrointestinal upset, headache or fatigue?
You may see that our reception room will no longer offer magazines, since those items are difficult to clean and disinfect. Appointments will be managed to allow for social distancing between patients, which might mean that you are offered fewer options for scheduling your appointments. We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time. In Addition, you may see that our staff is utilizing additional personal protection equipment for additional protection.
We miss you, look forward to seeing you again and are happy to answer any questions or concerns you may have about the steps we take to keep you and every patient safe in our practice. To make an appointment, please call our office at (310) 657-0999. We will be reaching out to you as well. Thank you for having confidence in our practice. We value your trust and loyalty and look forward to welcoming You back. If you had an appointment that we needed to postpone, we will be in touch with you very soon. In the meantime, should you have any concerns or acute problems, we are here for you.
David Anson, D.D.S. & Team